# What's new in NeroBooking — November 2026

Source: https://docs.neropay.app/bookings/whats-new-in-nerobooking
Last updated: 2026-11-11T12:47:37+00:00

NeroBooking has new controls for when people can book, how large parties are handled, how you secure a booking and how bookings use your NeroPOS tables. This page lists what is new and where to find each setting.

> 📸 How a booking moves from your customer to a seated table.
> 
>  ![Customer steps: open the booking page, choose service, date, time and guests, pay or hold a card if asked, get a confirmation, arrive. Team steps: approve large parties, plan tables and capacity, seat and bill.](https://docs.neropay.app/contents/docs/medias/2026/11/c88aa2cd7c9974e47a6aef91df93cf92ec7c19af.jpg)

### Where to find it

Go to **Bookings → Booking Settings** in your dashboard menu. Each new setting sits in the section named below.

### New in Booking Settings

| Setting | What it does |
| --- | --- |
| **Unavailable booking times** | Block a time range, a single slot or a whole day without changing your opening hours |
| **Booking time interval** | How often start times are offered, from every 10 minutes to hourly |
| **Staff approval threshold** | Bookings for this many guests or more are saved as pending until a member of staff approves them |
| **Ask about the occasion** | Customers can tell you what they are celebrating. It is optional for them |
| **Staff SMS notifications** | Text your team when a new booking comes in. SMS charges apply |
| **Booking QR code** | A print-ready QR code for your window, reception desk or menus. Customers scan it to book |
| **Deposits and card holds** | Ask for a deposit, full payment or a saved card per service, with a late-cancellation fee. See [deposits, card holds and cancellation fees](https://docs.neropay.app/bookings/deposits-card-holds-and-cancellation-fees) |

> 💡 Note: Confirmation emails go to customers automatically when they give an email address. There is no separate switch for them.

### Block times without changing your hours

| Step | What to do |
| --- | --- |
| 1 | Go to **Booking Settings → Unavailable booking times** |
| 2 | Add a rule: a time range, a single slot, or **All day** |
| 3 | Click **Save settings** |

For example, blocking 19:00–21:00 stops any booking starting from 19:00 up to, but not including, 21:00. Rules apply to all services, staff and locations, and you can add up to 100.

> ⚠️ Blocking a time does not cancel bookings already made for it. For an overnight range, add a rule for each day. To reopen a time, remove the rule and save.

### Tables from NeroPOS

If you run tables in NeroPOS, NeroBooking can use them for reservations. Go to **Booking Settings → NeroPOS**.

| Setting | What it does |
| --- | --- |
| **Enable NeroPOS Integration** | Uses your NeroPOS tables in NeroBooking and keeps customer and table history in one place |
| **Allow table reservations** | Customers can reserve a specific table for services marked as a table reservation |
| **Show table sel­ection in the booking widget** | Lets customers pick the table themselves |
| **Require a table for table-reservation services** | Leave it off if customers should book a time rather than an exact table |
| **Smart capacity from NeroPOS tables** | Checks table seats, current occupancy in NeroPOS and existing reservations before offering a time |
| **Auto-assign the best available table** | Picks a table for the party when customers do not choose one |
| **Default merchant booking view** | How your team sees reservations: calendar, list, map, table or card view |
| **Reservation hold duration** | How many minutes a reserved table is held |

> 💡 Note: If you have no tables set up, NeroBooking uses the **Manual capacity per slot** in Slot settings, so bookings keep working.

### Bookings on the Service screen

Tonight's bookings appear on the [Service screen in NeroPOS](https://docs.neropay.app/neropos/service-workspace), next to your live tables and walk-ins. Staff seat a booked party from there, and the bill opens in Tables.

### Related guides

| Guide | Covers |
| --- | --- |
| [Booking overview](https://docs.neropay.app/bookings/booking-overview) | What NeroBooking does and what customers see |
| [Booking settings](https://docs.neropay.app/bookings/booking-settings) | Opening hours, slots, company page, locations, themes and widget |
| [Services, pricing and staff](https://docs.neropay.app/bookings/managing-services-pricing-and-staff) | Adding services and staff |
| [Booking confirmations](https://docs.neropay.app/bookings/managing-booking-confirmations) | What customers receive after booking |

### Frequently asked questions

**Does blocking a time cancel existing bookings?**

No. It only stops new bookings in that time. Bookings already made stay as they are.

**Can I close a whole day?**

Yes. Add an unavailable booking time and choose **All day**. You can also use Holiday blocks for longer closures.

**What happens when a large party books?**

If the party is at or above your staff approval threshold, the booking is saved as pending until a member of staff approves it. Your capacity and maximum guest limits still apply.

**Do I need NeroPOS tables to take bookings?**

No. Without tables, NeroBooking uses your manual capacity per slot.

**Where can customers book?**

From your secure booking link, the widget on your website, or the booking QR code.

*Still need help? Contact us at support@neropay.app or create a ticket.*