-
EPOS Related
-
Initial Setup(Add location and register)
-
How could I manage booking?
-
How to cancel an order
-
NeroWeb Step-by-Step
-
Manual Printing
-
Automatic Printing
-
Customise the Receipt
-
Send Customer Notifications
-
Merge and Transfer Tables
-
Setting Up Tables & QR Codes
-
How to change the layout on EPOS
-
NeroAI – Add Products
-
Staff Login
-
Add products onto EPOS
-
How to apply for EPOS setup from the team?
-
-
Dashboard
-
NeroCard PIN Management
-
Refund
-
Invite Team Members to Your Merchant Account
-
Booking Confirmation & Booking Management
-
Manual Transfer Allocation
-
How to Generate a Financial Report
-
Set Up and Use NeroPay’s Transfer Schedule
-
NeroPay — Preauthorised Payments
-
Link Your Bank Account
-
NeroPay Subscriptions
-
Pay Out Funds
-
Creating A Ticket For Customer Support
-
Sign Up and Apply for a NeroCard
-
Transactions
-
Reports Overview
-
Add Bank Account
-
Rewards & Gifts
-
Transfer Money
-
Transfer History
-
Account & Profile Settings
-
Money Payout Schedule
-
Top Up Money
-
Tap to Pay
-
-
NeroPay Terminal
-
Use The NeroPay Card Terminal
-
NeroPay Terminal Onboarding Guide
-
How to Return Your NeroPay Terminal
-
How to Reset Your Terminal
-
How to Enable Tips on Your Terminal?
-
How can I activate cellular data on the terminal?
-
Setup Card Terminal
-
Install NeroPay Terminal to Tablet
-
Terminal Security Settings
-
Display Timeout
-
Initial Setup(Add location and register)
The essential Day 1 tasks to get the business registered and the hardware ready
Add Location and Registration
You must complete the location and registration setup. This is a mandatory step and must be finished before you can start using the EPOS software. Once the locations and registrations are set up, you will be able to log in to the EPOS system.
Before logging into the EPOS system, you must configure your Location and Register settings. Follow the steps below to get started.
Step 1: Add a Location
A location must be established before a register can be assigned to it.
- Navigate to: Account > Payment Settings.
- Click + Add Location and enter the required details.

Step 2: Create a Register
Once your location is active, you need to assign a digital register to it.
- Navigate to: EPOS > Registers.
- Click + Add Register (Note: Ensure you select the correct location from the dropdown menu during this setup).

Step 3: Access the Point of Sale (POS)
After your locations and registers are configured, you are ready to begin transacting.
- Go to: NEROPOS > Point of Sale.
- You will be redirected to the login portal.
- Select your preferred Location and Register from the prompts to enter the sales interface.
If you have any questions, please contact us via email at support@neropay.app
