# NeroConnect — run card payments under your own brand Source: https://docs.neropay.app/neroconnect/neroconnect-overview Updated: 2026-10-09T18:23:51+00:00 NeroConnect lets a software company, an EPOS installer or anyone who looks after a group of businesses offer card payments under their own name. NeroPay runs the payments, verification and hardware underneath; you set the brand, the prices and the relationship with your merchants. > 💡 Note: NeroConnect is for businesses that run merchants under their own brand. Introducing businesses to NeroPay for a bonus is the separate [Partner Programme](). ### How it fits together > 📸 Your platform on top, your merchants in the middle, NeroPay underneath. > > ![Diagram: Tillora Pay, an example platform, sits on top with its own name, logo, domain and prices, and controls branding, pricing, merchants and the store. Its merchants, a café, a barber, a takeaway and a salon, sit beneath it. NeroPay sits underneath them all: card payments, merchant verification, settlement, terminals and EPOS supply, the dashboard and reports. The merchants see the platform's brand.]() | | Your platform | NeroPay | | --- | --- | --- | | Brand | Your name, logo and domain | Runs underneath, out of sight if you choose | | Prices | Your own fee and your service prices | Its own costs, shown to you only | | Merchants | You sign them up and look after them | Verifies each business | | Hardware | Your store, your selling prices | Supplies, ships and handles returns | ### Who it's for > 📸 Four example platforms. Every name and logo is invented. > > ![Four example platforms with invented names and logos: Tillora Pay, a till software company adding card payments for its cafés and shops; Harbour EPOS, an EPOS installer running payments under its own name for restaurants; Corvana Booking, a booking app taking deposits for salons and barbers; Wexley Trade, a wholesaler offering card payments to the shops it supplies.]() ### Four ways your platform earns > 📸 Four ways a platform earns. Your fee and your prices are yours to set. > > ![Diagram, four ways a platform earns: 1 your fee on every payment, set per channel, in both partnership modes; 2 additional services such as SMS, non-UK cards, extra payment methods, instant payouts and refunds, at your price above NeroPay's floor; 3 hardware and EPOS sold through your own store at your selling price; 4 partners, a share from businesses that run their own merchants under you.]() | Way | Where you set it | | --- | --- | | Your fee on every payment | [Pricing your merchants]() | | Additional services | [Additional services]() | | Hardware and EPOS | [Your hardware store]() | | Partners | [NeroConnect Partner]() | **Example: one merchant, one month** > 📸 Your own fee on one merchant's card takings for a month. Figures shown are illustrative. > > ![Worked example: Tillora Pay adds its own fee of 0.30% plus 3p on top of each card terminal payment for The Corner Bakehouse, on the connected-account-pays arrangement. In a month of £24,000.00 of card takings across 1,200 payments, Tillora Pay is credited £72.00 plus £36.00, £108.00 for that merchant. Figures shown are illustrative; NeroPay's processing fee is separate.]() > 💡 Note: Figures shown are illustrative. Your fee is your choice, per channel and per merchant. NeroPay's processing fee is separate and shown in your dashboard only. ### Building it yourself, or NeroConnect | | Building it yourself | With NeroConnect | | --- | --- | --- | | Card payments and settlement | Find a provider and integrate it | Runs on NeroPay | | Verifying each merchant | Build or buy the checks | NeroPay verifies every business | | Terminals and EPOS kit | Source, stock and ship | Your store; NeroPay supplies and ships | | Merchant dashboard | Build it | Ready, under your brand | | Reports and reconciliation | Build it | Connect Reports | | Merchant support | Your team | Your team, or NeroPay under your brand on Premium | ### Getting started > 📸 Four steps from approval to your first merchant. > > ![Diagram in four steps: 1 your partnership mode, agreed with NeroPay, decides who pays its processing fee; 2 your brand: logo, colours and your own domain; 3 your prices: defaults for every new merchant, per channel and service; 4 your first merchant, through a five-step wizard, then verified by NeroPay. Then open your store, add partners or a sales team, and track it all in Connect Reports.]() | Step | Article | | --- | --- | | 1 · Your partnership mode | [Choosing your partnership mode]() | | 2 · Your brand and domain | [Your brand and custom domain]() | | 3 · Your prices | [Pricing your merchants]() | | 4 · Your first merchant | [Creating and managing merchants]() | ### Your dashboard > 📸 The NeroConnect Dashboard: your whole estate at a glance. Demo data. > > ![Screenshot of the NeroConnect Dashboard, the platform command centre, with four counters from the demo data: total connected accounts, active merchants, KYC pending and new this month.]() NeroConnect is its own group in your dashboard sidebar: Dashboard, Connected Accounts, Connect Orders, Connect Reports, Connect Logs, Connect Rewards, Connect Agents, Connect Support and Settings. ### Frequently asked questions **Is NeroConnect a separate product from my NeroPay account?** No. It is a group of screens inside your NeroPay dashboard. Your platform account is a NeroPay account with NeroConnect switched on. **Do my merchants see NeroPay?** Your choice. With your logo, your custom domain and the NeroPay checkout logo switched off, they see your brand only. **Who verifies my merchants?** NeroPay. You create the merchant and can chase stalled onboarding; verification and any compliance decision stay with NeroPay. **Where do I see what I've earned?** Month to date on the NeroConnect Dashboard, and in full in Connect Reports. --- *Still need help? Contact us at support@neropay.app or create a ticket.*