# Payout limits

Source: https://docs.neropay.app/neroconnect/payout-limits
Last updated: 2026-10-09T18:58:45+00:00

Payout limits only ever get stricter. NeroPay sets a hard cap; your platform default can lower it, and a value on one merchant can lower it further. Nothing you enter can raise it.

> 📸 Three levels, each only able to tighten the one above.
> 
> ![Diagram: the NeroPay hard cap is the ceiling for the account and isn't editable in NeroConnect; your platform default may lower it for every merchant it applies to; this merchant's own value may lower it further, for that merchant only. A blank field means inherit, not zero.](https://docs.neropay.app/contents/docs/medias/2026/10/bd62d0a302b590de563b1882f9985c2b.png)

### The eight limits

| Limit | Controls |
| --- | --- |
| Standard minimum | The smallest standard payout |
| Standard daily / transfer maximum | The largest standard payout, per transfer and per day |
| Instant minimum | The smallest instant payout |
| Instant daily / transfer maximum | The largest instant payout, per transfer and per day |
| Weekly standard maximum | Total standard payouts in a week |
| Weekly instant maximum | Total instant payouts in a week |
| Daily transfer count | How many transfers in a day |
| NeroDisburse daily maximum | The most sent through NeroDisburse in a day |

### Where to set them

|  | Platform defaults | One merchant |
| --- | --- | --- |
| Where | Settings → Pricing → Default connected-account payout limits | Account panel → Connected-account payout limits |
| Blank means | Use NeroPay's limit | Inherit your default, or NeroPay's limit |
| Can raise a limit | No | No |

> ⚠️ Blank means inherit, not zero. Clearing a field hands the limit back to the level above.

On a merchant's tab, each field shows the **effective value** beside NeroPay's value. A merchant who needs more than NeroPay's cap is a request to NeroPay. What an instant payout costs is set in [Additional services](https://docs.neropay.app/neroconnect/additional-service-pricing).

### Frequently asked questions

**Can I raise a merchant's limit above NeroPay's?**

No. Ask NeroPay to review the cap.

**I cleared a field. Is the limit gone?**

No. It inherits from the level above.

**Why is the effective value lower than what I entered?**

Your value was looser than NeroPay's cap, so the cap applies.

*Still need help? Contact us at support@neropay.app or create a ticket.*