# Point of Sales

Source: https://docs.neropay.app/neropos/point-of-sales
Last updated: 2026-05-18T15:27:14+00:00

### **How to get there**

From your dashboard, follow this path:

### **NeroPOS → Point of Sale**

Once you open the Point of Sale, you will be logged directly into the EPOS system where all your products and categories are available.

> 📸 ***![](https://docs.neropay.app/contents/docs/medias/2026/05/b25bf845aec587a7835550980a92fc41.png)***

### **Switching between ordering modes**

At the top of the POS screen, you can switch between three ordering modes depending on how the customer is ordering:

| Mode | When to use it |
| --- | --- |
| **Dine-in** | Customer is eating at a table in your venue |
| **Takeaway** | Customer is collecting their order |
| **Delivery** | Order is being delivered to the customer's address |

> 📸 ***![](https://docs.neropay.app/contents/docs/medias/2026/05/6af168a362d051e5e3cd72fdb3da2fbc.png)***

### **Part 1 — Taking a dine-in order**

When you select **Dine-in** mode, your table map or table list will appear.

- Select the table the customer is sitting at — the selected table will be highlighted with an arrow indicator 
- Add items to the basket as normal 
- Send the order to the kitchen or process payment when ready

### **Part 2 — Transferring a table**

If a customer moves to a different table during their visit, you can transfer their open order without losing any items.

- Select the table that currently has the open order 
- Choose **Transfer** from the table actions menu 
- Select the **target table** you want to move the order to 
- Confirm the transfer — the order moves to the new table instantly

> 📸
> 
> **![](https://docs.neropay.app/contents/docs/medias/2026/02/table-1-1.png)**

### **Part 3 — Merging tables**

If additional guests join and need to be combined with an existing table, use the merge feature to bring two tables together.

- Select the table you want to merge 
- Choose **Merge** from the table actions menu 
- Select the **target table** you want to merge with 
- Confirm — the two tables are combined into one order

> ⚠️ **Note:** Always select the target table before confirming a transfer or merge. This is an essential tool for busy hospitality environments where table arrangements change frequently.

> 📸 ***![](https://docs.neropay.app/contents/docs/medias/2026/02/table-2-1.png)***

### **Frequently asked questions**

**Q: Can I switch ordering mode mid-order?** A: We recommend selecting the correct mode before starting an order to avoid any issues with table assignment or delivery address fields.

**Q: What happens to the original table after a transfer?** A: Once an order is transferred, the original table is cleared and becomes available for new customers.

**Q: Can I merge more than two tables at once?** A: You can merge two tables at a time. Repeat the merge process if you need to combine additional tables.

**Q: Can I split a merged table back into two?** A: For order splitting and adjustments, contact support or refer to your specific workflow. Table splitting may depend on your POS configuration.

**Q: Will the kitchen see the updated table number after a transfer?** A: Yes. The kitchen display updates automatically when a table is transferred or merged.

*Still need help? Contact us at [support@neropay.app](mailto:support@neropay.app) or create a ticket*