# POS Reports

Source: https://docs.neropay.app/neropos/pos-reports
Last updated: 2026-05-19T13:56:38+00:00

### **How to get there**

From your dashboard, follow this path:

**NeroPOS → POS Reports**

### **Filters**

Use the filters at the top to adjust the data shown:

| Filter | What it does |
| --- | --- |
| **Range** | Select a time period — e.g. Today |
| **From / To** | Set a custom date range |
| **Location** | Filter by branch |
| **Register** | Filter by till |
| **POS Staff** | Filter by staff member |

Click **Refresh** to update the report after changing any filter.

### **What's on the report**

**Key metrics**

| Metric | What it shows |
| --- | --- |
| **Gross sales** | Total revenue for the selected period |
| **Cash** | Total cash payments taken |
| **Card** | Total card payments taken |
| **VAT / Tax** | Total tax collected |
| **Open orders** | Number of unpaid or incomplete orders |

**NeroPOS and NeroWeb orders**

A breakdown of orders by source and channel — including in-store delivery, NeroWeb online orders, and third-party platforms such as Deliveroo and Uber Eats.

**Payment methods**

How payments were split across all methods — Cash, NeroPay card, Third-Party Card, and others.

**Top products**

Your best-selling items for the selected period, ranked by revenue. Platform orders show with a label — for example, Deliveroo.

**Top categories**

Revenue breakdown by product category.

> 📸 *![](https://docs.neropay.app/contents/docs/medias/2026/05/980f083b7b766c0773b5c33e3ac15cb9.png)*

### **Audit Logs**

> 📸
> ![](https://docs.neropay.app/contents/docs/medias/2026/05/cd70f0d9e2249f50723bfbedc86bafeb.png)

### **X Report**

The X Report gives you a snapshot of current sales totals without closing or resetting anything. Use it mid-shift to check performance at any point during the day.

Click **X Report** at the top right of the POS Reports page to generate it.

> 💡 **Tip:** Run an X Report before a shift handover so outgoing staff and managers have a clear record of what was taken during their session.

### **Z Report**

The Z Report is your end-of-day summary. It shows all sales, payments, and totals for the day and is typically run when closing the till.

Click **Z Report** at the top right of the POS Reports page to generate it.

> ⚠️ **Note:** The Z Report is used to officially close the trading day. Run this once all transactions for the day are complete.

### **End-of-Day Reconciliation**

Click **End-of-Day** at the top right of the POS Reports page to open the reconciliation panel. This is designed for managers to save a close summary at the end of each trading day.

Fill in the following fields:

| Field | What to enter |
| --- | --- |
| **Counted cash** | The actual cash counted in the till at close |
| **External card terminal total** | The total shown on your third-party card terminal, if applicable |
| **Manager note** | Any notes on discrepancies, refunds, voids, or shift handover |

Click **Save Reconciliation** to save the record.

> 💡 **Tip:** Always complete the End-of-Day reconciliation before leaving for the night. It gives you a saved record of expected vs actual cash, which is essential for spotting discrepancies early.

> 📸 *![](https://docs.neropay.app/contents/docs/medias/2026/05/22b17971f1e4a706e04d5d07794c0f36.png)*

### **Dashboard shortcut**

Click **Dashboard** at the top right of the POS Reports page to return to the NeroPOS Dashboard at any time without losing your current report view.

### **Frequently asked questions**

**Q: What is the difference between the X Report and Z Report?** A: The X Report is a mid-day snapshot — it shows current totals without resetting anything. The Z Report is the end-of-day summary used to officially close the trading day.

**Q: Can I filter POS Reports by a specific staff member?** A: Yes. Use the POS Staff filter at the top of the page. Make sure Show staff in reports is enabled in POS Settings for staff data to appear. See NeroPOS settings — General →

**Q: Why does my counted cash differ from the expected cash?** A: Discrepancies can occur due to voids, refunds, or manual errors. Use the Manager note field in End-of-Day Reconciliation to record the reason, and investigate using the transactions list.

**Q: Can I see Deliveroo and Uber Eats orders in POS Reports?** A: Yes. Once your delivery platforms are connected, their orders appear in the NeroPOS / NeroWeb orders section with a platform label. See POS settings — Platforms → for setup guidance.

*Still need help? Contact us at [support@neropay.app](mailto:support@neropay.app) or create a ticket*