# Checkouts Source: https://docs.neropay.app/payment/neropay-checkouts Last updated: 2026-11-13T23:13:46+00:00 Use NeroPay Checkouts to create a hosted payment page for a fixed-price product, service or deposit. Share the same URL with customers or add it to a payment button on your website. Each customer starts their own one-off payment through that page. [Open Checkouts](https://eu.neropay.app/merchant/checkouts) **[Create and publish](https://docs.neropay.app/payment/neropay-checkouts#create-a-checkout)** Set an amount, choose an availability period and add any customer conditions. **[Share your checkout](https://docs.neropay.app/payment/neropay-checkouts#share-your-checkout)** Send the URL by email or message, or use it on a website button. **[Review payments](https://docs.neropay.app/payment/neropay-checkouts#review-checkout-performance)** Check payment outcomes, customer details and checkout performance. ## Create and publish a checkout - In the NeroPay dashboard, open **Checkouts** below **Payment Links** and select **New checkout**. - Enter a **Checkout name** customers will recognise, such as *Workshop deposit*. Add a description if you want to explain what the payment covers. - Choose an available **Currency** (GBP or EUR) and enter the fixed **Amount** within your account limit. - Under **Contact details**, the customer’s full name and email are required. Turn on **Ask for a phone number** or **Allow a customer note** to show those optional fields. - Under **Customer conditions**, add any payment, cancellation or fulfilment conditions. Turn on **Require acceptance** if customers must agree before continuing. - Choose when the checkout can accept payments and check the name, amount and options in **Customer preview**. - Turn on **Publish checkout** and select **Create checkout**. To save it for later, leave publishing off. The page appears as **Paused** until you publish it. ### Choose an availability period - **No expiry** keeps the published page available until you pause or remove it. - **Set a duration** keeps the page available for 1 to 365 days. The countdown begins when the checkout is first published. Use **Restart duration** while editing and publishing to start a fresh countdown. - **Custom date range** lets you set an optional start date and a required end date. Dates use UK time. The page can accept payments through the end date. Share the public URL from **Copy URL**. Its availability follows your checkout settings. An individual payment attempt can expire earlier. Customers should reopen the public URL and check their payment status before retrying. ## Share your checkout - Find the page in **Checkouts** and select **Open**. Verify the business name, payment amount, currency and customer fields. - Select **Copy URL** and paste it into an email, text message or WhatsApp message. - For a website such as Squarespace or Webflow, add a button and set its destination to the copied URL. For example, label it **Pay workshop deposit**. Preview the button on a phone before publishing it. Customers open the NeroPay-hosted page, enter their contact details and select **Continue to payment**. They enter their payment details on the next screen. When the result says **Payment confirmed**, the payment has been received. If it is pending or authorised, use the payment reference to verify the outcome before handing over goods or confirming a service. ## Find, edit, pause or remove a checkout - **Find a checkout** by searching its name. Filter by status, currency or availability type, and use **Next** or **Previous** to move through the results. - **Edit a checkout** to update the amount, description, conditions or dates. Select **Save changes**. The public URL stays the same, and a customer who already has the page open may need to refresh before continuing. - **Pause a checkout** by opening **Edit**, switching off **Publish checkout** and saving. You can publish it again when its availability settings allow payments. - **Remove a checkout** to take it off the dashboard list and stop new payments through its URL. Completed payments remain in your transaction history. ## Review customer details and performance Select **Customer details** on a checkout to see submitted phone numbers and notes alongside the associated payment references. The view can include payment attempts that are still unpaid. Check the payment status before using a submission to fulfil an order. To compare checkouts, select **Performance Report**, choose the last **7, 30 or 90 days** and select a currency. Then choose **Apply**. **Payment attempts** The number of payment attempts started. Simply opening the link does not count. **Successful payments and completion rate** The number completed and the percentage of attempts that succeeded. **Gross payments and average payment** The total and average value of successful payments before fees and refunds. The report groups payments by the date the attempt started in UK time. Use **Top checkouts by successful payments** to see which pages received the most completed payments in the selected currency. ## Troubleshoot checkout access - **Checkouts is missing from the menu.** Ask your account owner to check **Team & Permissions**. Staff need both **Take payments** and **Manage Checkouts**. If you use a connected account, the platform can also hide Checkouts. - **Publishing is unavailable.** Complete your payment account setup and check whether your account can accept payments. - **Your customer sees “Checkout unavailable”.** Open the checkout in the dashboard and check whether it is paused, scheduled for a later date or expired. Verify the amount and currency after any changes. ## Checkouts for website buttons and online stores Use a reusable Checkout URL when customers pay the same amount, such as for a workshop deposit. For an online store or app that calculates a different total for each cart or needs automatic order updates, create a payment for each order through the Hosted Payments API. [Read the Hosted Payments API guide](https://docs.neropay.app/api/#hosted-payments) For help with publishing, permissions or a payment outcome, [contact NeroPay Support](https://docs.neropay.app/support).