# Virtual Terminal

Source: https://docs.neropay.app/payment/virtual-terminal
Last updated: 2026-05-15T13:50:52+00:00

### **How to get there**

From your dashboard, follow this path:

**Payment → Virtual Terminal**

### **Step 1 — Log in to your NeroPay account**

Open the NeroPay app or dashboard and log in with your merchant account credentials.

**Step 2 — Navigate to Virtual Terminal**

From the main menu, select **Payment**, then tap or click **Virtual Terminal**.

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**Step 3 — Choose your payment method**

On the Virtual Terminal screen, select how you want to take payment:

**Option A — LinkPay** Send a secure payment link directly to the customer.

- Enter the payment amount 
- Choose the recipient type — SMS or Email 
- Enter the customer's phone number or email address 
- Send the link — the customer completes payment on their own device

**Option B — OnPay** Enter the customer's card details directly into the terminal-style interface.

- Enter the payment amount 
- Key in the customer's card number, expiry date, and CVV 
- Confirm to process the payment

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**Step 4 — Confirm and process**

Review the payment details before confirming:

- For **LinkPay** — the customer receives a secure link and completes payment on their end. The transaction appears in your dashboard once paid. 
- For **OnPay** — the card is charged immediately. A confirmation will appear once the payment is processed.

> ⚠️ **Note:** Always ensure you have the customer's consent before entering their card details via OnPay. Keep card details secure and never store them outside of the NeroPay system.

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### **Frequently asked questions**

**Q: What is the difference between LinkPay and OnPay?** A: LinkPay sends the customer a secure link to complete payment themselves — no card details are shared with you. OnPay lets you enter the customer's card details directly, useful for phone orders where the customer reads their details to you.

**Q: Can I use the Virtual Terminal on my phone?** A: Yes. The Virtual Terminal is available on both mobile and desktop through the NeroPay app and dashboard.

**Q: Is there a fee for using the Virtual Terminal?** A: Standard processing fees apply. See Fees, rewards and pricing → for details.

**Q: Where do I see Virtual Terminal transactions?** A: All transactions processed through the Virtual Terminal appear in your Transactions page. See Transactions → for details.

*Still need help? Contact us at [support@neropay.app](mailto:support@neropay.app) or create a ticket*