# Support

Source: https://docs.neropay.app/support
Last updated: 2026-09-28T05:18:03+00:00

NeroPay Support  

# Support

Need help with onboarding, integrations, devices, payouts, or account operations? Our team is here to help.

**Support availability**  Get help with NeroPay products, docs, terminals, payouts and account guidance.

[↗

## Website

Explore NeroPay products, pricing, business tools and payment solutions.

 Visit NeroPay Website](https://www.neropay.app/)[⌁

## System Status

Review platform uptime, service availability and active incidents.

 View System Status](https://status.neropay.app/)[✉

## Merchant Support

Get help with onboarding, implementation, account setup and API guidance.

 Contact Support](https://eu.neropay.app/support-chat/workspace)

Fastest option 

## Live chat

Open live support for help with your account, onboarding, integrations or payment tools.

 [Open Live Support](https://docs.neropay.app/support#)

Email support 

## Email

You can also reach the NeroPay support team by email.

 [support@neropay.app](mailto:support@neropay.app)