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Official documentation

Everything your team needs to use, deploy, and support NeroPay.

Browse terminal setup, onboarding, APIs, payouts, NeroCard, bookings, partner guidance, and support workflows from one place.

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NeroPay Website System Status Support Changelog
25 articles

Common Questions

Find clear answers to the most common questions about NeroPay. Learn more about services, pricing, security, and account setup in one place.
14 articles

Dashboard

Manage transactions, reports, transfers, payouts, and merchant activity from the NeroPay dashboard.
13 articles

NeroPay Terminal

Set up, configure, secure, and troubleshoot NeroPay terminals and EPOS hardware.
7 articles

Checkout API

Integrate payments with the NeroPay API, webhooks, plugins, and developer workflows.
11 articles

Account Setting

Create your account, verify your identity, link bank accounts, manage payouts, and handle NeroCard setup.
5 articles

Bookings

Manage bookings, pre-pay services, order flows, and booking-related operations.
9 articles

Nero Partner Programme

Everything partners need to know about referrals, commissions, tools, and growth.
4 articles

Security

Protect your account and funds with security guidance, disputes, and compliance information.

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Dashboard

Rewards & Gifts

The Rewards section allows you to manage and redeem rewards earned through your transactions. As you complete more tran…
Checkout API

WooCommerce

The NeroPAY WooCommerce plugin allows you to integrate secure and efficient payment processing directly into your onlin…
Checkout API

Rest API

Introduction This section describes the NeroPay payment gateway API. NeroPay API is easy to implement in your business…
Dashboard

Manual Transfer Allocation

When to use manual transfers Manual transfers are useful if you want full control and prefer to decide the amounts each…
Dashboard

Account & Profile Settings

The Account Settings section provides a centralised area to manage your personal and business information, update your…
Account Setting

How to see my NeroCard Information

Go to Dashboard and choose NeroCard When you access to the NeroCard page, you will see all card under your account, inc…
NeroPay Terminal

How to apply for EPOS setup from the team?

EPOS Setup Service If you are a merchant using our EPOS system, we currently provide free EPOS setup service for all me…
NeroPay Terminal

How can I activate cellular data on the terminal?

Go to Terminal Settings. Select Cellular Data. Enable “Cellular Data.” If you have any further questions, please contac…