Clear guides for every NeroPay product, workflow, and integration.
Find setup steps, operational guidance, API references, payout help, bookings, NeroPOS, NeroWeb, NeroCard, and support articles from one fast documentation hub.
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API Reference
Payments, NeroConnect, identity, compliance, proof, webhooks, NeroCard, NeroPOS, NeroWeb, and integrations.
Terminal
Set up, manage, and troubleshoot your NeroPay card terminal.
NeroPay Dashboard
Explore and manage all features available in the NeroPay app and website dashboard.
NeroApps
NeroApps is a feature that brings together multiple business tools, including NeroTrade, NeroGYM, and NeroConnect.
Nero Finance
NeroFinance is a financing feature designed to help SME owners access business loans for growth and operational needs.
NeroWeb
Set up your online ordering page.
NeroPos
Configure your point-of-sale system, products, and printing settings.
Bookings
Manage your customer bookings
Payment
View, track, and understand your payment and transaction history and settings.
Partner & Staff
Earn commission by referring merchants to NeroPay.
Transfer & Bank
Manage payouts, bank accounts, and your transfer schedule.
Account
Create your account, complete verification, and manage your profile.
Account Safety
Keep your account secure and understand our compliance requirements.
Fresh guidance from the docs
NeroFinance
NeroFinance is NeroPay's business financing feature for SMEs — giving you access to funding based on your payment proce…
Updated 09 Jul 2026Nero Trade - Dashboard
NeroTrade helps wholesalers, suppliers and trade-credit businesses manage customer accounts, wholesale pricing, driver…
Updated 09 Jul 2026NeroTrade — Managing your wholesale operation
This guide covers all the operational tabs in NeroTrade — from managing trade accounts and products to running routes,…
Updated 09 Jul 2026Contracts
The Contracts page lets you create, send, and manage contracts with your customers directly through NeroPay. You can se…
Updated 16 Jun 2026NeroConnect white label guide
NeroConnect allows businesses to offer payment services to their own merchants under their own brand — powered by NeroP…
Updated 12 Jun 2026Security, disputes and account management
This article covers how NeroPay protects your account and payments, how disputes and chargebacks work, and how to manag…
Updated 26 May 2026Your first payout and the 7-day security hold
All new NeroPay accounts are subject to a standard 7-day security hold before the first payout is released. This applie…
Updated 26 May 2026Enhanced verification (KYC)
As part of NeroPay's regular compliance reviews, you may be asked to complete an enhanced verification check. This help…
Updated 26 May 2026