Common Questions
Find clear answers to the most common questions about NeroPay. Learn more about services, pricing, security, and account setup in one place.
EPOS Related
Easy guidelines for all merchants to customise epos without hassle. Customise menus, prices, and workflows effortlessly, so your EPOS works your way from day one.
Dashboard
A dashboard is a control panel that enables users to visualize, monitor, and analyze data and information, simplifying management and decision-making processes.
NeroPay Terminal
Terminal is designed for secure card transactions. You can use it as a card reader or request a conversion to standalone mode for additional functionality. Learn more about neropay terminals.
Checkout API
NeroPay's API offers secure and efficient payment solutions, including transaction processing, status verification, and webhook notifications. Plugins are also available for open-source platforms.
Account Setting
Merchant registration allows businesses to sign up, verify details, and start selling on a platform. This category covers registration steps, requirements, and best practices.
Bookings
Manage reservations with the Bookings feature. Track, filter, and update booking details while viewing schedules in a calendar format for efficient organisation and improved customer service.
Nero Partner Programme
This FAQ provides NeroPay Partners with everything they need to know — from how to join and refer merchants, to earning commissions, tracking performance, and getting support.
Security
We apply strict security standards to protect your account and funds, and you must provide accurate information and comply with our identity and verification checks consistently.
