NeroPay offers many ways to receive your funds. You can set up automatic payouts or transfer money manually, depending on your business needs. Link...

Linking your bank account to NeroPAY allows you to send and receive payments quickly and securely. The process only takes a few minutes, and...

Step 1 – Go to Payouts / Allocation Log into your NeroPAY account . Navigate to the Payouts or Pay Out Funds section. You’ll see the maximum...

Why create a ticket? Support tickets are the official way to get help from NeroPAY. They ensure: Tracking & Accountability – Every issue gets a...

NeroPay offers two types of business spending cards — Virtual and Physical . Follow this guide to set up your account and apply for your card. 1....

Change your card PIN before using it for the first time Menu → NeroCard → Manage Card PINs that allow you to set, view, and change your own card PIN...

Which refunds could I have? Merchants can process both full and partial refunds directly through the NeroPay Dashboard. This page explains how...

Transaction History Overview The Transaction History section provides a comprehensive record of all activities related to your account. It allows you...

The Reports section provides a detailed breakdown of your sales and transaction data over a selected period. This feature helps you track your...

Add Bank Account Bank Name: Enter the full name of your bank. This ensures your account can be verified correctly. Bank Account Name: Provide the...

The Rewards section allows you to manage and redeem rewards earned through your transactions. As you complete more transactions, you accumulate...

The Transfer Money section allows you to move funds from your NeroPAY account to your linked bank account. This feature is designed to ensure secure,...

The Transfer History section provides a comprehensive record of all your completed and attempted money transfers. It helps you track your financial...

The Account Settings section provides a centralised area to manage your personal and business information, update your password, and explore package...

How to set up? Go to Dashboard -> Bank account -> Add New (Automatic or Manual) You can view or amend your Bank Account and payout schedule...

Transfer Details Below you will find the details required to complete your transfer. Please ensure all information is correct before proceeding. Your...

Overview Tap to Pay is a feature that allows merchants to accept contactless payments directly using a compatible device (such as a smartphone or...