Protect your account and funds with security guidance, disputes, and compliance information.
To fully activate your NeroPay account and access all features, please complete the following steps: Verify Your Identity Upload a valid government-issued ID and complete the identity verification process to ensure secur...
Professional Details Your website: Please provide the URL of your business website. This allows us to verify your online presence. Industry: Indicate the industry your business operates in (e.g., Retail, Technology, Serv...
Go to Dashboard and choose NeroCard When you access to the NeroCard page, you will see all card under your account, including physical and virtual Click the card you would like to check, and click on "Details" to see transactions...
Linking your bank account to NeroPAY allows you to send and receive payments quickly and securely. The process only takes a few minutes, and verification is usually completed within two working days. Follow the steps bel...
To set up your merchant account with NeroPay, kindly provide the following details accurately. Step 1: Enter Your Business Information Legal Business Name: Provide the registered name of your business. Website or Product...
Change your card PIN before using it for the first time Menu → NeroCard → Manage Card PINs that allow you to set, view, and change your own card PIN anytime. Key Points: Once your NeroCard is created, please make sure yo...
Step 1 – Go to Payouts / Allocation Log into your NeroPAY account. Navigate to the Payouts or Pay Out Funds section. You’ll see the maximum available balance at the top (e.g. “Max you can transfer now: £101.00”). Below, ...
How to Reactivate Your Account Go to the NeroPay Merchant Portal and log in using your registered email and password. Once logged in, you will see a message indicating that your account has been deactivated due to inacti...
Step-by-Step Instructions Choose Your Account Type When visiting the NeroPAY sign-up page, you will see two account options: Personal Account: Use this to make payments to friends, family, or businesses. Business Account...
NeroPay offers two types of business spending cards — Virtual and Physical. Follow this guide to set up your account and apply for your card. 1. Sign Up & Register on NeroPay Download the NeroPay App (from App Store ...
Add Bank Account Bank Name: Enter the full name of your bank. This ensures your account can be verified correctly. Bank Account Name: Provide the name associated with your bank account. This should match the account hold...