NeroPay Docs
Product changes

Changelog

Keep track of changes and upgrades to the NeroPay.

03 April 2026

Payments

Upcoming currency support for IDR, BRL, AED, and MYR

Support preparation is underway for additional currencies including IDR, BRL, AED, and MYR. Configuration, settlement mapping, and payment flow compatibility work are progressing across internal systems. These currencies are currently marked as coming soon while integration work continues.

02 April 2026

Payments

Extended Network expansion for Indonesia, Brazil, UAE, and Malaysia

NeroPay Extended Network coverage has been expanded to include Indonesia, Brazil, United Arab Emirates, and Malaysia. Availability definitions and regional support visibility have been updated across the platform. Merchant onboarding and regional routing preparation are continuing in parallel for these markets.

01 April 2026

Settings

NeroAI Translate and automatic locale detection added

NeroAI Translate has been added. The system now automatically adjusts country options and language settings based on the user’s geolocation. If you prefer to change these settings manually, you can do so via Menu > Account > Settings > Language.

Payments

NeroPay is now available in additional EUR markets

We have expanded NeroPay’s operations to several additional euro-denominated markets. NeroPay is now available in Greece, Cyprus, Malta, Slovakia, and Slovenia, with transactions supported in EUR.

31 March 2026

NeroPos

Added Card Third Party payment method

Introduced a new Card Third Party payment method in NeroPOS. This allows merchants to mark orders as paid when the card payment was taken on an external card machine, while keeping payment records and reporting clearer within the POS.

Payouts

Weekly transfer scheduling has been updated

Merchants can now choose either Standard or Instant for their selected weekly payout day. Soft manual review may apply to selected risk cases, including first automatic payouts.

NeroCard

NeroAI-Powered Analysis for NeroCard

NeroCard activity can now be analysed and reported through NeroAI, giving you clearer visibility into completed actions and performance.

27 March 2026

NeroAi

Expanded AI import for menus, price lists and service lists

Improved the AI-powered import flow to support a wider range of menu, price list and service list uploads. Enhanced document reading and OCR handling to improve accuracy when extracting item names, prices, categories and service details from more varied file layouts and image qualities.

NeroWeb

Improved order hours settings and fulfilment availability

Expanded the order hours configuration to support separate Collection and Delivery time settings. Updated the storefront and checkout flow so availability messaging now reflects the selected fulfilment method more accurately. When a fulfilment method is disabled, its order hours are hidden in settings for a cleaner and clearer user experience.

26 March 2026

NeroWeb

NeroWeb delivery mode setting added with manual area controls

Added a new delivery mode setting in NeroWeb. Merchants can now choose between radius delivery and manual delivery areas. When manual delivery areas are selected, delivery rules can be configured per area, including delivery fee, minimum order value and free delivery threshold. This gives stores more flexibility to manage local delivery pricing with greater accuracy.

NeroWeb

NeroWeb receipt setting added for item-level VAT display

Added a new POS setting to control how VAT appears on NeroWeb receipts. When enabled, VAT is shown beneath each applicable product line instead of only in the total section, making receipts clearer for customers where some items are VATable and others are VAT-exempt.

NeroPos

NeroPOS receipt setting added for item-level VAT display

Added a new POS setting to control how VAT appears on NeroPOS receipts. When enabled, VAT is shown beneath each applicable product line instead of only in the total section, giving a clearer breakdown for businesses selling a mix of VATable and VAT-exempt items.

25 March 2026

NeroWeb

Delivery postcode exclusions for NeroWeb

Added delivery postcode restriction settings to NeroWeb, allowing merchants to exclude selected postcodes from delivery and show customers a clear message at checkout when delivery is unavailable in their area.

24 March 2026

NeroPos

Improved Split Payment Display in Order Details

Order Details now shows split payments in a clearer log-style table, including payment method, paid date, reference and amount, instead of separate payment boxes.

Dashboard

Article updated

Rest API was updated.

23 March 2026

Settings

NeroPay Webhooks

Added general webhook support for NeroPay, including signed webhook deliveries, transaction.succeeded, transaction.failed and transaction.cancelled event support, delivery history, resending, and integration support for stock sync and order creation workflows.

21 March 2026

NeroWeb

Hide on delivery / collection support

Added hide on delivery and hide on collection support for NeroWeb. Category-based restricted categories are now hidden completely for the selected order type, and restricted products are blocked before checkout for delivery and collection flows.

NeroPos

Hide on delivery / collection support

Added hide on delivery and hide on collection support for NeroPos. Category-based restricted categories are now hidden completely for the selected order type, and restricted products are blocked in basket and checkout validation.