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Account

Account

Create your account, complete verification, and manage your profile.

9articles
Updated 20 May 2026

Account & Profile

The Account & Profile Settings page is where you manage your personal details, password, business information, two-factor authentication, and your merchan…

Updated 20 May 2026

Teams & Permissions

The Team & Permissions page is where you manage who has access to your NeroPay account. You can add staff members directly or invite them by email, assign…

Updated 20 May 2026

Payment Settings

Preauthorised payments let you place a hold on a customer's card before taking the final charge. This is useful when the exact amount isn't known at the t…

Updated 20 May 2026

Integrations

The Integrations page lets you connect NeroPay with your accounting, CRM, and business tools. Once connected, NeroPay can automatically send your sales su…

Updated 26 May 2026

Help & Support

The Help & Support page is your central hub for getting assistance from the NeroPay team. You can create a support ticket, start a live chat, or review yo…

Updated 26 May 2026

Compliance

The Compliance page is where you manage all document requests from the NeroPay compliance team. When a document is required — such as proof of identity, a…

Updated 26 May 2026

NeroPay Orders

The NeroPay Orders page shows all hardware and subscription orders you have placed through the NeroPay Store. You can view order details, check payment an…

Updated 26 May 2026

Refer & Earn

The Refer & Earn page is your partner dashboard for tracking referrals, sharing your referral link or QR code, and monitoring your earnings. Every busines…

Updated 26 May 2026

Rewards

The Rewards page tracks the benefits you earn as you process more payments through NeroPay. Rewards are unlocked automatically as your transaction count r…

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