Account
Create your account, complete verification, and manage your profile.
Account & Profile
The Account & Profile Settings page is where you manage your personal details, password, business information, two-factor authentication, and your merchant QR code. All chang…
Teams & Permissions
The Team & Permissions page is where you manage who has access to your NeroPay account. You can add staff members directly or invite them by email, assign roles, and control…
Payment Settings
Preauthorised payments let you place a hold on a customer's card before taking the final charge. This is useful when the exact amount isn't known at the time of payment — suc…
Integrations
The Integrations page lets you connect NeroPay with your accounting, CRM, and business tools. Once connected, NeroPay can automatically send your sales summaries to your chos…
Help & Support
The Help & Support page is your central hub for getting assistance from the NeroPay team. You can create a support ticket, start a live chat, or review your existing support…
Compliance
The Compliance page is where you manage all document requests from the NeroPay compliance team. When a document is required — such as proof of identity, a utility bill, or a…
NeroPay Orders
The NeroPay Orders page shows all hardware and subscription orders you have placed through the NeroPay Store. You can view order details, check payment and delivery status, d…
Refer & Earn
The Refer & Earn page is your partner dashboard for tracking referrals, sharing your referral link or QR code, and monitoring your earnings. Every business you refer that sig…
Rewards
The Rewards page tracks the benefits you earn as you process more payments through NeroPay. Rewards are unlocked automatically as your transaction count reaches each threshol…
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