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Product updates

Changelog

New features, improvements and fixes across NeroPay.

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Coming soon
NeroPosPlanned update

Make Your Kiosk Your Own

Upgrade to Ads Builder to customise your kiosk’s idle screen with animated templates, promotional images, GIFs or videos. Add your own logo and choose whether to display NeroPay branding.

Coming soon
NeroPosPlanned update

Flexible Checkout and Product Options

Support product options, special instructions, promotions and gift cards at checkout. Customers can pay by card at the paired terminal or choose cash at the counter when enabled. Free orders can be completed without a card payment.

Coming soon

Coming soon
NeroPosPlanned update

Introducing Self Kiosk

Let customers browse your products, customise their basket and place orders through a dedicated self-service screen. Kiosk orders appear directly in NeroPOS.

Coming soon
Ai ReceptionPlanned update

UK Number Search & Selection Improvements

Fixed UK 0333 number searches and improved handling of approved registrations for local and freephone numbers. Added clearer setup errors and improved recovery when number purchases are interrupted.

Coming soon
Ai ReceptionPlanned update

Improved B2B Phone Number Setup

Improved phone number setup for businesses using AI Reception. Removed unnecessary business-name mismatch errors while retaining provider verification and merchant ownership checks.

Coming soon
NeroWebPlanned update

New SEO Controls for NeroWeb Pages

Manage SEO titles, meta descriptions, social sharing images and search visibility directly from NeroWeb Pages. Includes search result previews, automatic canonical URLs, structured business data and XML sitemaps. Saved SEO settings now remain intact when system pages are refreshed

Coming soon
NeroConnectPlanned update

Dedicated team access for Connect Leads

Give selected team members access to Connect Leads with the new “Access NeroConnect Leads” permission. Your team can manage lead statuses, notes and follow-ups without connected-account management or financial permissions.

Coming soon
NeroConnectPlanned update

Introducing Connect Leads

Receive business leads shared by NeroPay directly in your NeroConnect dashboard. Track progress, add notes and schedule follow-ups to keep every opportunity moving forward.

NeroConnect

Payment Diagnostics Now Available in NeroConnect

A new Payment Diagnostics tab in Connect Logs helps platforms investigate unsuccessful payment attempts across connected accounts. Review timestamps, failure categories and suggested next steps, with clear distinctions between browser reports and verified payment events. Sensitive card details and internal risk rules remain private.