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Product guide

NeroPos

Configure your point-of-sale system, products, and printing settings.

21 articles

Setup Service

NeroPay offers a free EPOS setup service for all merchants. If you'd like our team to configure your EPOS system for you, simply submit a request through your dashboard and u…

POS Dashboard

The NeroPOS Dashboard and POS report gives you a real-time overview of your business performance — open orders, sales figures, payment breakdown, top products, and table stat…

Point of Sales

The Point of Sale is where your staff take orders and process payments day to day. This guide covers how to navigate the POS, switch between ordering modes, and manage tables…

Managing registers, staff login and displays

This guide covers how to set up cashier registers, create secure staff logins, and configure your kitchen and customer displays. Staff logins only provide access to the EPOS…

POS Reports

POS Reports gives you a detailed breakdown of your sales performance, payment methods, top products, and order sources — all in one place. Use it to monitor daily performance…

Customers

This guide walks you through how to manage your saved customers and keep them informed using NeroPay's built-in notification tools — whether you're working from your merchant…

Loyalty and campaigns

The Loyalty & Campaigns section is your central hub for managing promotions, gift cards, loyalty rewards, and customer campaigns. You can choose exactly where each offer can…

Products and Categories

This is the foundation of your digital catalogue. In this guide, you'll learn how to set up categories and products, customise menu item options, and manage visibility across…

Tables & Areas

This guide walks you through enabling table management, building your floor plan, and setting up QR code ordering so customers can scan, browse your menu, and place orders di…

POS Settings - General

NeroPOS Settings is your central hub for configuring how your point-of-sale system behaves — from payments and printing to kitchen workflow and delivery. This page is divided…

POS Settings - Mode

The Mode tab is where you set up how your POS presents itself to customers and staff. This includes your business display information shown on receipts and notifications, you…

POS Settings - Delivery and Payments

This guide covers two tabs in NeroPOS Settings: Delivery, where you configure delivery fees and address lookup, and Payments, where you set up which payment methods are avail…

POS Settings - Control

The Control tab lets you enable till management for your EPOS — including end-of-day reconciliation, till open and close sessions, and cash float tracking. This is ideal for…

POS Settings - Platform

The Platforms tab lets you connect third-party delivery platforms — such as Deliveroo, Uber Eats, Just Eat, and Foodhub — directly to your NeroPOS. Once connected, orders fro…

POS Settings - Printing

NeroPay offers flexible receipt printing to suit your workflow. This guide covers three things: configuring your printing mode, setting up automatic printing for all orders i…

POS Settings - Scale and Barcode

The Scale / Barcode tab is designed for businesses that sell products by weight — such as supermarkets, butchers, or delis. It lets you connect a scale to your POS so that wh…

Setting up a self-service kiosk

Turn a Terminal Max into a self-service kiosk so customers can browse your menu, order and pay at the counter. Kiosk orders reach your kitchen like any other order.

Connect Dojo to NeroPOS

Configure a Dojo Pay at Counter sandbox connection in NeroPOS. Learn about developer access, merchant credentials, terminal setup, signed webhooks and live-use requirements.

Connect Square Terminal to NeroPOS

Connect Square Terminal to NeroPOS using a merchant-owned application. Configure API device pairing, location settings and signed webhooks for verified payment results.

Connect SumUp Solo to NeroPOS

Set up SumUp Solo with NeroPOS using the Cloud API. Follow developer registration, Affiliate Key setup, merchant credentials and reader pairing, with clear OAuth limitations.

Connect Teya to NeroPOS

Learn how to obtain Teya POSLink access, authorise your merchant account and connect a card machine to NeroPOS. Includes live payment tracking and current limitations.

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