Neropos • NeroPay Docs

Neropos

Configure your point-of-sale system, products, and printing settings.

Setup Service

NeroPay offers a free EPOS setup service for all merchants. If you'd like our team to configure your EPOS system for you, simply submit a request through your dashboard and upload the materials we need to get started....

Updated 11 May 2026

Point of Sales

The Point of Sale is where your staff take orders and process payments day to day. This guide covers how to navigate the POS, switch between ordering modes, and manage tables for dine-in service....

Updated 13 May 2026

Customers

This guide walks you through how to manage your saved customers and keep them informed using NeroPay's built-in notification tools — whether you're working from your merchant dashboard or directly from your point-of-sale screen....

Updated 13 May 2026

Products and Categories

This is the foundation of your digital catalogue. In this guide, you'll learn how to set up categories and products, customise menu item options, and manage visibility across your online store and in-store POS. You can add products manually or use NeroAI to scan and import your entire menu in one go....

Updated 13 May 2026

Managing registers, staff login and displays

This guide covers how to set up cashier registers, create secure staff logins, and configure your kitchen and customer displays. Staff logins only provide access to the EPOS order-taking interface — sensitive data such as financial reports, transaction history, and transfer records remain protected in your main dashboard....

Updated 13 May 2026

Tables & Areas

This guide walks you through enabling table management, building your floor plan, and setting up QR code ordering so customers can scan, browse your menu, and place orders directly from their table....

Updated 13 May 2026

POS Settings-General

NeroPOS Settings is your central hub for configuring how your point-of-sale system behaves — from payments and printing to kitchen workflow and delivery. This page is divided into seven tabs, each covering a different area of your setup....

Updated 13 May 2026

POS Settings - Mode

The Mode tab is where you set up how your POS presents itself to customers and staff. This includes your business display information shown on receipts and notifications, your POS mode type, required fields when taking an order, and which channels are active....

Updated 13 May 2026

POS Settings - Delivery and Payments

This guide covers two tabs in NeroPOS Settings: Delivery, where you configure delivery fees and address lookup, and Payments, where you set up which payment methods are available on your POS and choose your default....

Updated 13 May 2026

POS Settings - Printing

NeroPay offers flexible receipt printing to suit your workflow. This guide covers three things: configuring your printing mode, setting up automatic printing for all orders including online orders, and customising what appears on your receipts....

Updated 13 May 2026

POS Settings - Scale and Barcode

The Scale / Barcode tab is designed for businesses that sell products by weight — such as supermarkets, butchers, or delis. It lets you connect a scale to your POS so that when an item is weighed and a barcode label is printed, staff can scan it directly at checkout and NeroPOS will automatically add the correct product and price to the basket....

Updated 13 May 2026