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NeroWeb

NeroWeb

Set up your online ordering page.

Booking Confirmation & Booking Management

Booking Confirmation Page After a booking is created, customers will see a Booking Confirmation Page showing the current status of their booking. Booking statuses Your booking will display one of the following statuses:...

Updated 16 Apr 2026

Cancelling an Order

After the customer places the order, the confirmation page will be shown like this: You can see the notifications on your EPOS. When you click into the order, you will see the order status. The status options could be fo...

Updated 16 Apr 2026

Managing Booking

How to add a deposit or any pre-pay service? If you would like to charge a booking deposit to prevent no-shows, you could add the amount you would like to charge in service. Go to dashboard -> Booking Settings -> Service...

Updated 16 Apr 2026

NeroWeb Setup

A complete guide to understanding all back-office settings. NeroWeb: Store Setup & Configuration Guide This guide will walk you through setting up and managing your NeroWeb online ordering platform via the NeroPay da...

Updated 16 Apr 2026

Sending Notifications

You can manage customer notifications to keep them informed when their orders are ready. Notifications can be sent via SMS or email. If your customers place an order online, you can easily notify them once the order is r...

Updated 16 Apr 2026