Terminal
Set up, manage, and troubleshoot your NeroPay card terminal.
Terminal Onboarding
Get up and running in minutes with the NeroPay PRO+. This sleek, Android-based payment device is built for modern UK businesses — combining countertop con…
Terminal Reset
A factory reset restores your terminal to its original settings. You may be asked to do this by the NeroPay support team to resolve a technical issue. Fol…
Terminal Return
If you need to return your NeroPay terminal, follow the steps below. Once we receive the device in good working condition and verify your shipping receipt…
Activating Cellular Data on the Terminal
If Wi-Fi is unavailable or unreliable at your location, you can activate cellular data on your terminal instead. This keeps you trading without interrupti…
Enabling Tips on the Terminal
The Tips feature lets you collect gratuities from customers at the point of payment. You can choose from three tipping modes depending on what works best…
Enabling VAT on Terminal
If your business is VAT-registered, you can enable tax on your terminal so that VAT is automatically added to every transaction and shown as a separate li…
Terminal Security Settings
The Terminal Security Settings let you control access to your terminal's More menu using a PIN. This is useful if you want to prevent staff from accessing…
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