Terminal

Choosing a NeroPay terminal: Pro+, Flex and Max

NeroPay has three terminals: Pro+, Flex and Max. All three take card payments and work on the same NeroPOS account, so you can choose one or use them toge…

Terminal Pro+: an overview

Terminal Pro+ is a slim handheld card terminal that sits on its own charging dock. It sends receipts by text message or email, and connects over wi-fi or…

Terminal Flex: an overview

Terminal Flex is a slim handheld card terminal with a built-in receipt printer. It works over wi-fi or 4G, runs your NeroPOS till, and takes orders and pa…

Terminal Max: an overview

Terminal Max is a countertop till with the card terminal built in. It runs NeroPOS, shows the customer their order on an 8-inch display, and takes card pa…

Terminal Onboarding

Get up and running in minutes with the Terminal Pro+. This sleek, Android-based payment device is built for modern UK businesses — combining countertop co…

Terminal Reset

A factory reset restores your terminal to its original settings. You may be asked to do this by the NeroPay support team to resolve a technical issue. Fol…

Terminal Return

If you need to return your NeroPay terminal, follow the steps below. Once we receive the device in good working condition and verify your shipping receipt…

Activating Cellular Data on the Terminal

If Wi-Fi is unavailable or unreliable at your location, you can activate cellular data on your terminal instead. This keeps you trading without interrupti…

Enabling Tips on the Terminal

The Tips feature lets you collect gratuities from customers at the point of payment. You can choose from three tipping modes depending on what works best…

Enabling VAT on Terminal

If your business is VAT-registered, you can enable tax on your terminal so that VAT is automatically added to every transaction and shown as a separate li…

Terminal Security Settings

The Terminal Security Settings let you control access to your terminal's More menu using a PIN. This is useful if you want to prevent staff from accessing…

Terminal language and receipts in two languages

Run your terminal in another language and print receipts in one or two languages. Useful when your team or your customers read a language other than Engli…