Terminal • NeroPay Docs

Terminal

Set up, manage, and troubleshoot your NeroPay card terminal.

Terminal Onboarding

Get up and running in minutes with the NeroPay PRO+. This sleek, Android-based payment device is built for modern UK businesses — combining countertop convenience with handheld flexibility. It accepts all major cards, digital wallets, and contactless payments right out of the box....

Updated 13 May 2026

Terminal Reset

A factory reset restores your terminal to its original settings. You may be asked to do this by the NeroPay support team to resolve a technical issue. Follow the steps below carefully....

Updated 13 May 2026

Terminal Return

If you need to return your NeroPay terminal, follow the steps below. Once we receive the device in good working condition and verify your shipping receipt, we will refund the shipping cost directly to your NeroPay balance...

Updated 13 May 2026

Activating Cellular Data on the Terminal

If Wi-Fi is unavailable or unreliable at your location, you can activate cellular data on your terminal instead. This keeps you trading without interruption....

Updated 13 May 2026

Enabling Tips on the Terminal

The Tips feature lets you collect gratuities from customers at the point of payment. You can choose from three tipping modes depending on what works best for your business....

Updated 13 May 2026

Enabling VAT on Terminal

If your business is VAT-registered, you can enable tax on your terminal so that VAT is automatically added to every transaction and shown as a separate line on the customer's receipt. This guide shows you how to set it up....

Updated 13 May 2026

Terminal Security Settings

The Terminal Security Settings let you control access to your terminal's More menu using a PIN. This is useful if you want to prevent staff from accessing settings or changing configurations during trading hours....

Updated 13 May 2026