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Terminal

Set up, manage, and troubleshoot your NeroPay card terminal.

7articles
Updated 13 May 2026

Terminal Onboarding

Get up and running in minutes with the NeroPay PRO+. This sleek, Android-based payment device is built for modern UK businesses — combining countertop con…

Updated 13 May 2026

Terminal Reset

A factory reset restores your terminal to its original settings. You may be asked to do this by the NeroPay support team to resolve a technical issue. Fol…

Updated 13 May 2026

Terminal Return

If you need to return your NeroPay terminal, follow the steps below. Once we receive the device in good working condition and verify your shipping receipt…

Updated 13 May 2026

Activating Cellular Data on the Terminal

If Wi-Fi is unavailable or unreliable at your location, you can activate cellular data on your terminal instead. This keeps you trading without interrupti…

Updated 13 May 2026

Enabling Tips on the Terminal

The Tips feature lets you collect gratuities from customers at the point of payment. You can choose from three tipping modes depending on what works best…

Updated 13 May 2026

Enabling VAT on Terminal

If your business is VAT-registered, you can enable tax on your terminal so that VAT is automatically added to every transaction and shown as a separate li…

Updated 13 May 2026

Terminal Security Settings

The Terminal Security Settings let you control access to your terminal's More menu using a PIN. This is useful if you want to prevent staff from accessing…

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