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Transactions

Transaction History Overview

The Transaction History section provides a comprehensive record of all activities related to your account. It allows you to monitor and review transactions such as payments, transfers, and balance adjustments. This feature is essential for tracking financial movements and ensuring accurate account management.

Filter Options
Transaction Type

You can filter transactions by type, such as Balance Subtract, Payments, Transfers, or Refunds. This helps you narrow down specific categories of activity for easier analysis.

Operation Type

Select the operation type (e.g., Deposits, Withdrawals) to focus on particular actions within your account.

History From

Adjust the date range to view transactions from a specific period. This is particularly useful for monthly reviews or preparing financial reports.

Wallet Currency

Choose the currency of the transaction (e.g., GBP, USD, EUR). This is helpful for accounts handling multiple currencies.

Status

Filter by transaction status, such as Succeeded, Pending, or Declined, to quickly identify the outcomes of your activities.

Transaction Details

Each transaction is displayed with the following key information:

Type of Operation

The nature of the transaction, such as Balance Subtract, Make Payment, or Transfer.

Date and Time

The exact date and time the transaction occurred, allowing for precise record-keeping.

Status

The current status of the transaction, such as Succeeded, Pending, or Declined, providing clarity on its outcome.

Amount

The total value of the transaction, displayed in the relevant currency.

Status Indicators

Transactions include colour-coded or labelled status indicators to help you quickly identify their outcomes:

Succeeded

Indicates the transaction was completed successfully.

Declined

Shows that the transaction was not processed, possibly due to insufficient funds or other issues.

Pending

Represents a transaction that is currently being processed and has not yet been completed.

Importance of Transaction History

The Transaction History section is designed to provide transparency and ensure you have complete control over your account's activities. It serves as a valuable tool for:

  1. Tracking all incoming and outgoing payments.
  2. Identifying any discrepancies or errors in your transactions.
  3. Organising financial data for reporting and analysis.
  4. Ensuring accountability and compliance with financial regulations.
How to Use Transaction History

To make the most of the Transaction History feature, follow these steps:

Step 1: Select Filters

Use the filter options at the top of the page to refine your search. For example, you can search for transactions within a specific date range or select a particular currency.

Step 2: Review Details

Click on individual transactions to view more information if needed. This is helpful for understanding the context of larger or unusual amounts.

Step 3: Take Action

If you notice any unexpected transactions, contact support immediately for clarification or dispute resolution.


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