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NeroPay Flex: an overview

NeroPay Flex is a slim handheld card terminal with a built-in receipt printer. It works over wi-fi or 4G, links to NeroPOS as your card reader, and can take orders at the table.

NeroPay Flex is a slim handheld card terminal with a built-in receipt printer. It works over wi-fi or 4G, links to NeroPOS as your card reader, and can take orders and payments at the table.

📸 Taking an order and payment at the table with NeroPay Flex.

Diagram: four steps. Take the order at the table on the Flex, the customer adds a tip and taps their card, the receipt prints from the built-in printer, and everything syncs to NeroPOS, reports, Xero and QuickBooks

What it does

Feature What it means for you
Built-in printer Prints the customer receipt straight from the terminal
Wi-fi and 4G Take payments anywhere in your venue, or away from it on 4G
5.5-inch screen A full-height display for orders, tips and payments
NeroPOS card reader Link the Flex to NeroPOS so card payments from the till go to the Flex
Orders at the table Take the order and the payment where the customer is sitting
Tips Ask for a tip before payment. See Enabling tips on the terminal
Languages Run it in 8 languages and print receipts in two. See Terminal language and receipts in two languages
Xero and QuickBooks Your transactions sync to Xero and QuickBooks instantly

Getting started

Setting up a Flex follows the same steps as our other terminals: power on, connect to wi-fi or 4G, and sign in to your NeroPay account. See Terminal onboarding and Activating cellular data on the terminal.

Working with your other NeroPay devices

The Flex works alongside NeroPay Terminal Max and NeroPay Pro on the same NeroPOS account. Prep tickets and bills can print on the Flex or on the printers you choose in POS Settings - Printing.

Frequently asked questions

Does the Flex need wi-fi?

No. It works over wi-fi or 4G.

Can the Flex print receipts?

Yes. It has a built-in receipt printer.

Can I use the Flex with NeroPOS?

Yes. Link it as your card reader and payments from the till go to the Flex.

Can I take tips on the Flex?

Yes. See Enabling tips on the terminal.


Still need help? Contact us at support@neropay.app or create a ticket.