Payout limits only ever get stricter. NeroPay sets a hard cap; your platform default can lower it, and a value on one merchant can lower it further. Nothing you enter can raise it.
📸 Three levels, each only able to tighten the one above.
The eight limits
| Limit | Controls |
|---|---|
| Standard minimum | The smallest standard payout |
| Standard daily / transfer maximum | The largest standard payout, per transfer and per day |
| Instant minimum | The smallest instant payout |
| Instant daily / transfer maximum | The largest instant payout, per transfer and per day |
| Weekly standard maximum | Total standard payouts in a week |
| Weekly instant maximum | Total instant payouts in a week |
| Daily transfer count | How many transfers in a day |
| NeroDisburse daily maximum | The most sent through NeroDisburse in a day |
Where to set them
| Platform defaults | One merchant | |
|---|---|---|
| Where | Settings → Pricing → Default connected-account payout limits | Account panel → Connected-account payout limits |
| Blank means | Use NeroPay's limit | Inherit your default, or NeroPay's limit |
| Can raise a limit | No | No |
⚠️ Blank means inherit, not zero. Clearing a field hands the limit back to the level above.
On a merchant's tab, each field shows the effective value beside NeroPay's value. A merchant who needs more than NeroPay's cap is a request to NeroPay. What an instant payout costs is set in Additional services.
Frequently asked questions
Can I raise a merchant's limit above NeroPay's?
No. Ask NeroPay to review the cap.
I cleared a field. Is the limit gone?
No. It inherits from the level above.
Why is the effective value lower than what I entered?
Your value was looser than NeroPay's cap, so the cap applies.
Still need help? Contact us at support@neropay.app or create a ticket.