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  3. NeroPay Terminal Onboarding Guide

NeroPay Terminal Onboarding Guide

Welcome to NeroPay. Follow this step-by-step guide to set up your terminal and start accepting payments quickly.



1. Before You Start

  1. Go to the NeroPAY sign-in page and create/log into your account: Step-by-Step Sign-Up Guide for Merchants to Create a NeroPAY Business Account. 
  2. Ensure your terminal is charged or connected to a power source.
  3. Have your Wi-Fi network name and password ready.
  4. Keep your merchant login details available.

2. Power On & Select Language

  1. Press and hold the power button until the screen lights up.
  2. Choose your preferred language from the list.
  3. Example: English, 中文, Türkçe, etc.


3. Connect to Wi-Fi

  1. The terminal will guide you to the Wi-Fi setup page.
  2. Select your store’s Wi-Fi network.
  3. Enter the Wi-Fi password.
  4. Wait a few seconds for the connection to establish.

Once connected, the device will automatically move to the Registration Code screen.

4. Retrieve Your Registration Code

  1. The terminal will display a Registration Code (e.g., apple-green-sweet).
  2. Keep this code handy — you’ll need it in your NeroPAY Dashboard.

5. Register Your Terminal in the NeroPAY Dashboard

Step 5.1 – Log In

  1. Open a browser on your computer or phone.
  2. Go to https://eu.neropay.app/merchant/dashboard
  3. Enter your merchant login details.

Step 5.2 – Navigate to Reader Settings

  1. From the left-hand menu:
  2. Account → Payment Settings → Reader → Register Reader

Step 5.3 – Add Your Reader

  1. Select Location – choose your store name/location.
  2. Reader Name – assign a name to the device (e.g., Front Counter, Bar POS).
  3. Enter Registration Code – input the code shown on your terminal.
  4. Click Register Reader. Once successful, your terminal will appear under Readers.

6. Test Your Setup

  1. Run a small test transaction.
  2. Confirm the payment appears in your NeroPay Dashboard.

7. Troubleshooting & Support

  1. Wi-Fi Issues → Restart the terminal and re-enter Wi-Fi details.
  2. Wrong Registration Code → Generate a new code in terminal settings.
  3. Reader Not Showing → Refresh the Dashboard page after registering.

Need help? Contact: support@neropay.app

Your NeroPAY terminal is now ready to accept card and contactless payments.


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