How do I share my referral link or QR code?

You can find them on your Partner Dashboard under the Staff & Partner section.

What if my referred business forgets to use my link — can I still claim the referral?

You can add them manually, but it’s best to share your QR code or link from the start to avoid complications.

How long does the sign-up process take for merchants?

Just a few minutes, if the merchant completes verification right after signing up.

How do I know when my referral has been approved?

You can check the merchant’s status in your dashboard under the Staff & Partner section.

Can I refer businesses outside the UK?

Please check the registration page for supported countries — new regions are added periodically.

Can I refer to both online and offline businesses?

Yes. We also support API integration for online merchants — details are available on our documentation page.

What happens if my referred merchant doesn’t activate their account?

They can’t start using NeroPay until they activate their account. You can encourage them to verify and start transactions.

How can I help my referral complete setup faster?

Share the onboarding brochure or quick-start guide provided to you during partner onboarding.