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Dashboard
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Pay Out Funds
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Creating A Ticket For Customer Support
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Sign Up and Apply for a NeroCard
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NeroCard PIN Management
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Refund
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Set Up and Use NeroPay’s Transfer Schedule
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Link Your Bank Account
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Transactions
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Reports Overview
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Add Bank Account
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Rewards & Gifts
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Transfer Money
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Transfer History
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Account & Profile Settings
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Money Payout Schedule
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Top Up Money
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Tap to Pay
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Verification
1. Registration Form
Merchants begin by completing the two-step onboarding form:
Step 1 — Legal Info (Authorised Person)
Merchants provide:
- First Name
- Last Name
- Date of Birth
- Mobile Number
- Home Address
- County
- Town/City
- Postcode
After filling in the details, the merchant clicks Next to continue.
Step 2 — Business Info
Merchants enter:
- Business Name
- Business Type
- Trading Address
- Industry
- Other relevant business information
Once these two steps are completed, registration is marked as Completed.
Identity Verification is not included in this form anymore.

2. Dashboard Activation Steps – Complete Your Account Setup
After registration, the merchant is redirected to the Dashboard, where they will see their activation progress.
Progress Overview (e.g., 90% Completed)
Three boxes display status:
Complete Registration
✔ Completed automatically after Legal Info + Business Info
Verify Your Identity
⚪ Not completed
- Merchant clicks Start Verification
- Uploads ID
- Completes face verification
- Waits for approval
Link Your Bank Account
✔ Completed (if already linked)
Otherwise, merchant must add bank details.
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